Privacy Policy

We may collect contact details such as your company name, contact person, email address, phone number, country, target market, product details, and any other information you provide when requesting quotation, product support, catalog access, samples, or customization assistance.

Inquiry attachments are stored with the inquiry in the private website database rather than the public media library. Authorized administrators can download them and resend inquiry notifications to info@ojmirror.com. Stored attachments are removed when the inquiry is permanently deleted; database backups may retain earlier copies.

We use your information to respond to inquiries, prepare quotations, organize product recommendations, process business requests, improve website and service quality, and support sales communication related to your inquiry or cooperation.

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve usability. You can choose to disable cookies through your browser settings, although some features may not function properly if cookies are disabled.

When you submit an inquiry, we record its page path, available campaign labels and referring website host to understand which pages generate inquiries. This inquiry-source feature makes no third-party analytics requests and assigns no personal tracking identifier. Missing source information does not prevent submission.

We do not sell, rent, or trade your personal information. We may share necessary information with service providers, logistics partners, payment partners, or technical partners when needed to fulfill project communication, quotation, shipment preparation, or legal obligations.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

Because we serve global buyers, your information may be processed or stored in countries outside your own jurisdiction. By submitting inquiries or cooperating with us, you understand and agree to such transfers where reasonably necessary for the requested service.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites, and you should review their own privacy notices separately.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to support order history and communication records, or as required by applicable law.

Depending on your location and applicable law, you may have the right to access, update, correct, delete, or restrict the processing of your information. To exercise these rights, please contact us using the information below.

Our website and business services are intended for business users and are not directed to children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective or updated date where applicable.

If you have questions about this Privacy Policy or how your information is used, please contact the OJMIRROR team through the contact details below.